Shipping policy

Shipping Policy

All artworks are carefully packaged and shipped from South Africa.

Processing Time

Orders are processed within 3–7 business days.
If an artwork requires additional preparation time, you’ll be notified once your order is placed.

Delivery

• South Africa: Orders are shipped via trusted local couriers. Delivery times typically range from 2–5 business days after dispatch.

• International: International shipping is available on request. Please reach out to confirm details.

Shipping costs are calculated at checkout.

Tracking

Once your order has been dispatched, you’ll receive a confirmation email with tracking details where available.

Customs & Duties

International orders may be subject to customs duties or import taxes. These charges are the responsibility of the customer and are determined by the destination country.

Damage or Issues

If your order arrives damaged, please contact us within 48 hours of delivery with photographs so we can assist.

For any shipping questions, feel free to reach out at
info@franklysaid.co.za